➼ I have a question about my order, how can I contact you?
Please EMAIL ME for order inquiries! I will see it and respond quicker! You can also DM me on Instagram but that'll be a little slower.
➼ Where are you shipping from?
I ship worldwide from Gujarat, India
➼ How long does shipping take?
Because of the current shipping situation, I cannot give a definite time frame of when your order will arrive. However, domestic orders should take a couple days up to a week to arrive, while international orders currently take a couple weeks to 2 months or longer.
Please note I am not accountable for lost, damaged or stolen packages. Once they are mailed, postal deliveries are out of my control.
➼ When will preorders be shipped?
Preorders are products funded by you guys! The funds received from them are used to put items into production. Because they need time, it can take 2-3 months to be manufactured or even longer depending on the size/quantity. All updates on preorders are posted on @vantaeins on Instagram under the 'updates' highlight.
Please be patient and thank you so so much for understanding! :)
➼ Can I get a refund or cancel my order?
I am sorry, all sales are final, so there are no refunds or cancellations!
➼ I placed multiple orders, can I combine shipping?
Yes! If I have NOT shipped your order yet, you can combine shipping! Please leave me an email and I'll get back to you as soon as possible ^_^
Thank you ♡